Someone in my family is using my account — what should I do?

This is a serious matter. Change your password immediately, and if an underage family member has been using the account, notify us at support@fbc77.lat. We will review the situation and take the necessary steps. Use a password manager or screen lock on your device.

For ages 21+

fbc77's commitment to responsible and safe gaming

Q: What is the difference between a time-out and self-exclusion?

Time-out is a short-term break — typically from 24 hours up to 30 days. After this period, the account is reactivated automatically. Self-exclusion is a long-term solution — for 6 months or more — and reactivating it requires following a specific process.

Q: Where can I get help if I have a gambling problem?

Contact fbc77 via live chat or email at support@fbc77.lat — our Bengali-speaking support team is active 24/7. For mental health or financial advice, do not hesitate to reach out to family or a trusted person. Problem gambling is a health issue — there is no shame in it.

fbc77 believes entertainment is enjoyable only when it is controlled and safe — we offer deposit limits, self-exclusion, and 24/7 support for you.

Why is responsible gaming important?

Online gaming and casinos have become a popular form of entertainment in Bangladesh. However, like any form of entertainment, problems can arise if it is not enjoyed in moderation and with a plan. fbc77 always wants our players to have a healthy, enjoyable, and controlled experience — free from financial or mental stress.

Gambling is primarily for entertainment — it is not a source of income. When gaming crosses the line from entertainment into addiction, a person's family relationships, financial situation, and mental health can be harmed. That is why fbc77 has introduced a number of protective tools and policies to help you play safely and responsibly.

Important notice: fbc77 is for people aged 21 and above only. Opening an account or participating in games by minors is strictly prohibited. If you know of any minor using this platform, please notify our support team immediately.

Entertainment within limits

Playing responsibly at fbc77 means deciding in advance how much time and money you will spend. Before each session, ask yourself: how much can I afford to lose today? Is this amount outside my essential living expenses? If the answer is "no", avoid playing that day.

Remember, both winning and losing are part of the gaming experience. Trying to recover losses by continuing to play — known as "chasing losses" — is a dangerous habit. fbc77 is here to help you avoid this situation.

Keep in mind: The minimum deposit at fbc77 is ৳500 and the minimum withdrawal is ৳1,000. Play within your means — never bet with borrowed money or funds set aside for essential expenses.

The protective tools fbc77 provides

Deposit Limit

Set your own limit on how much you can deposit per day, per week, or per month. Once set, the limit takes effect immediately, and increasing it requires a waiting period — which protects you from emotional decisions.

Time-Out Break

You can temporarily suspend gaming on your account for a set period — from 24 hours up to 30 days. During this time, you get the chance to reconsider and reduce stress.

Self-Exclusion

If you feel gaming is getting out of control, apply for a long-term self-exclusion. This option allows your account to be closed for anywhere from 6 months to permanently. To apply, contact [email protected].

Betting Limit

Set a personal limit on the maximum amount you will wager in each betting session. This keeps you from placing large bets in the heat of the moment and helps keep gaming enjoyable.

Reality Check Reminder

At regular intervals, you will be reminded of how long you have been playing and how much you have spent. This feature helps prevent excessive gaming habits from developing.

24/7 Support

Reach our Bengali-speaking support team via live chat or email at any time. Whether you have concerns about your gaming or need help activating protective tools, we are always here for you.

How to recognize the signs of a problem

Problem gambling often develops gradually — not all at once. If any of the following signs apply to you or someone close to you, consider seeking help:

Ask yourself

Are you playing repeatedly to try to win back money you have lost, but losing even more?

Are you using money set aside for essential expenses — rent, food, or medicine — to play?

Are you hiding your gaming habit from family or friends?

Do you feel restless or irritable when you try to stop playing?

Is your work, studies, or family responsibilities being affected because of gaming?

Are you borrowing money or selling assets to fund your gaming?

If one or more of these signs apply to you, do not delay — contact fbc77's support team. Our Bengali-speaking team will help you through the self-exclusion or limit-setting process, without any judgment or criticism.

Protection of minors

The minimum age to participate at fbc77 is 21 years. We conduct an identity verification process during account registration. If any underage member of your household can access this platform, please:

Enable password lock and parental controls on your device.
Never share your account login details with anyone else.
Always log out of your account after use.
If you have any suspicion, let us know at [email protected] — we will investigate.

Know this before you place a bet

Before playing any game at fbc77, keep a few key things in mind: the outcome of every game is determined by a random number generator (RNG), so no strategy or past result guarantees a future win. Do not hold unrealistic expectations about winning, and keep entertainment as your main purpose.

We are here to lend a hand

We are with you

If you feel your gaming habit is having a negative impact on your life, do not face the problem alone. fbc77's support team is ready to assist in both Bengali and English, 24 hours a day, 7 days a week.

Speak with us directly via live chat or let us know by email — we fully protect your privacy.

[email protected]

When emailing, write "Responsible Gaming Support" in the subject line so our specialist team can respond quickly.

How to activate the protective tools?

Activating the protective tools on your fbc77 account is very straightforward. The steps are outlined below:

Log In to Your Account

First, log in to your fbc77 account and go to the profile settings page.

Find the "Responsible Gaming" section

In account settings, select the "Responsible Gaming" option.

Set your preferred limits

Activate whichever you need — deposit limit, session time limit, or self-exclusion.

Contact us if you need help

If you have any trouble or cannot activate the tools on your own, get assistance directly via live chat.

fbc77 believes that player awareness combined with the platform's protective tools is what builds a healthy gaming culture. Our goal is not just to provide entertainment, but to ensure a safe and responsible environment.

Questions about responsible gaming

Yes. The minimum age to open an account and participate in any game at fbc77 is 21 years. Identity verification is carried out during account registration and proof of age may be requested. Any account found to belong to a minor will be closed immediately.

You can set a maximum daily, weekly, or monthly deposit limit from your account settings. Lowering a limit takes effect immediately. However, increasing a limit takes effect after a set waiting period — this delay is intentional, to prevent impulsive decisions.

Yes. Once you apply for self-exclusion, any remaining eligible balance in your account will be returned to you in accordance with our policy. No promotional emails or communications will be sent during the exclusion period. For details, email [email protected].

Time-out is a short-term break — typically from 24 hours up to 30 days. After this period, the account is reactivated automatically. Self-exclusion is a long-term solution — for 6 months or more — and reactivating it requires following a specific process.

Contact fbc77 via live chat or email at [email protected] — our Bengali-speaking support team is active 24/7. For mental health or financial advice, do not hesitate to reach out to family or a trusted person. Problem gambling is a health issue — there is no shame in it.

This is a serious matter. Change your password immediately, and if an underage family member has been using the account, notify us at [email protected]. We will review the situation and take the necessary steps. Use a password manager or screen lock on your device.

Play safely and enjoy

Join cricket betting, slots, casino, and fishing games at fbc77 responsibly. For any questions, our FAQ and support team are always here for you.

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